Objectware Streamlines a True Innovator in the Benefits Industry Atlanta August 5,2003

Atlanta Web Design - Custom Web Applications Objectware Inc. a leading Atlanta web design company specializing in custom web applications, e-commerce, shopping carts, wireless and mobile application development, has teamed up with Benefit Solutions, Inc. (BSI) to create a new computing system (“STAR") that allows BSI to continue to grow while maintaining their uncompromised dedication to personal care and superb customer service. Since automation and process control were key in creating the new system, Objectware implemented a centralized “dashboard” from which BSI can effectively control and manage their overall office performance. The dashboard provides a comprehensive view of the rate at which customer service issues are resolved and how efficiently tasks and processes are completed. The system also provides paperless management of many aspects of their clients' health benefit operations. The new "STAR" system manages the meticulously detailed record keeping tasks of thousands of clients' benefit information. "STAR" also ensures that deadlines are met and that BSI's clients comply with government regulations such as COBRA and HIPPA. In addition, the system provides a comprehensive CRM (Customer Relationship Management) system to better manage BSI's sales and prospecting operations as well as streamline customer support. Data is stored in a centralized database, which empowers BSI with the ability to cross-reference multiple locations and provides a solid foundation for geographical expansion. BSI can now manage information like never before and empower their clients to reduce benefit costs and comply with all benefit regulations. “Objectware has gone beyond our expectations in developing a tool necessary for our company to continue its rapid growth," said Mitchell Westhoff, CFO of BSI, Inc. "We are completely satisfied with what Objectware has produced for us.” Click for more information on Washington DC and Atlanta Web Design Company, Objectware Inc or call 770.825.0156.

Atlanta Web Design Company, Objectware Inc, Custom Web Applications