Background: KYBA Employee Benefits

Since 1990, KYBA Benefits has been a true innovator in the employee benefits industry. Their unique business model has enabled them to help clients from all sizes and geographical locations in benefits policy compliance. Their mission is to increase HR productivity, provide tools for better decision making services, and provide support and management for the entire cycle of offering benefits, starting with the initial benefit communication for a new hire, to the last day an ex-employee is on COBRA.

Challenge: Achieving Economies of Scale

As KYBA Benefits has grown and expanded to support more clients, they have faced new challenges as to how to continue to provide the best service to a larger number of clients without incurring substantial operational costs. The process of maintaining compliance for benefits is extremely resource intensive and action items must be completed within strict guidelines regarding time frame and sequence in order to keep their clients in compliance with industry regulations. A new computing system was needed to ensure that KYBA Benefits continues the very high quality of service it has always provided while supporting a growing client base.

Solution: Comprehensive Office & Client Management System

Objectware has gone beyond our expectations in developing a tool necessary for our company to continue its rapid growth. Objectware reacted swiftly to any changes we required and has truly been a great company for us to partner with. We are completely satisfied with what Objectware has produced for us.

- Mitchell Westhoff
KYBA Benefits, CFO

Objectware Inc was selected by KYBA Benefits after a rigorous selection process and immediately began designing an innovative and complex system to provide a solution to the specific operating procedures of KYBA Benefits. Using the latest Microsoft .NET technology, Objectware has developed a comprehensive office and client management system. KYBA Benefits's Star system manages the meticulously detailed records of thousands of clients which allows KYBA Benefits to provide the best in personal care to each and every one of their clients. The system captures all necessary information and can assign tasks and deliverables to various employees in the office in order to ensure that tasks are completed on time. The system allows complete management of the sales cycle from the prospect stage to customer support to the renewal phase. The system also supports COBRA policy and new hire practices.

To Learn more about BSI click on the following link: KYBA Benefits